Appointments

An hour in the salon

Just you and one of our jewellers, Saturday to Thursday. Free, unhurried, and with no obligation to buy.

The Aurelle salon: a table with velvet trays, tea and Arabic coffee by a tall arched window onto a garden of palms

Request an appointment

Choose what you’d like to talk about and a time. We confirm by email within the working day.

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We confirm by email within the working day. Friday appointments start at 16:00.

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When suits you?
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The salon

A quiet room on the ground floor of our villa on Jumeirah Beach Road, between Jumeirah Mosque and Mercato, with a long table by a tall window onto the garden so you can see stones in daylight. Open Saturday to Thursday, 11:00 to 20:00, and Friday from 16:00. The atelier is upstairs; if you’d like to see the bench, just ask.

What to expect

Most appointments last about an hour.

  1. Tea and a conversation

    We ask how you’ll wear the piece, what you like and what you’d like to spend, so we only show you what fits.

  2. Stones and pieces on the table

    Try on shapes and metals, and look at stones side by side by the window. Take photos if you like.

  3. Something to take away

    A written note of what you saw, with prices. Take as long as you need to decide.

Before you come

Is there a charge for an appointment?

No. Appointments are free, and there is no obligation to order anything.

Can I bring someone?

Of course. There is room at the table for three or four.

Can I just walk in?

If a jeweller is free, yes. Saturdays and evenings fill two to three weeks ahead, so we suggest booking.

I live outside Dubai.

Choose a video call. We can send a set of sizing rings by courier anywhere in the UAE and, for bespoke pieces, a wax model to try on at home.

How do I cancel or change my time?

Reply to your confirmation email or call +971 50 555 0321. There is never a fee.

Rather talk first?

Call the salon or send a WhatsApp message, Saturday to Thursday, 11:00–20:00.

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